Destinations

Junoparts currently delivers within the United Kingdom only. We are not currently accepting orders for international delivery.

Processing and dispatch

Our standard processing time for in-stock orders is one business day before handover to the carrier. Business days exclude weekends and public holidays. Any different dispatch arrangement, including a pre-order date, will be identified before purchase.

Processing time is separate from delivery time. Selecting a faster delivery service does not by itself shorten the order-processing period.

Services and charges

Available options and the full delivery charge for your order are shown at checkout. Our configured services are:

• Royal Mail Tracked 48
• Royal Mail Tracked 24
• Evri Standard
• Royal Mail Special Delivery Guaranteed by 1pm

Eligibility depends on the order and destination. Please use the options actually offered at checkout. Delivery estimates or dates are displayed there where available. A carrier's service name is not a promise that an order placed today will be dispatched today. Any guaranteed service remains subject to the applicable carrier conditions and the delivery commitment agreed with you.

Tracking and delivery problems

Where tracking is provided, we will share the details with your dispatch information. Check your address before payment and tell us promptly if it needs correcting; changes may not be possible after dispatch.

Contact hello@junoparts.co.uk or 07518 525308 if a parcel is delayed, missing or damaged. We will investigate with the carrier. Please retain damaged packaging where practical. The parcel remains our responsibility until it is delivered to you or someone you nominate.

Your statutory rights and the delivery provisions in our Terms and conditions continue to apply.